Members Login
Username 
 
Password 
    Remember Me  
Post Info TOPIC: *** Technical Difficulties with the Request System ***


2011 Super Bowl Champions!

Status: Offline
Posts: 29950
Date:
*** Technical Difficulties with the Request System ***


Well, this is weird.  The first time I've had this happen.  But the database only seems to connect every once in awhile.  Usually it's either running or it's not.  But I tried to see the request list ten times and got in twice.

Not sure what the next step is.  But since I did nothing to create the problem I've learned the best first step is to do nothing to fix the problem (just in case it's not something on my end).  Our request system goes through a third part called Spacial Audio, maybe it's their issue.

If it hasn't resolved itself by tonight I'll probably shut the system down overnight and see if a rest fixes it.  If that doesn't work then I'll start seeing what I can do on my end to fix it.

Part of me almost wishes this computer would just die.  It's old and weak.  Low processing power, low memory, etc.  But I'm not confident I'd ever get the request system up and running on a new computer again.  It's more complicated than my little brain can handle.

So keep yer fingers crossed smile.gif

__________________


2011 Super Bowl Champions!

Status: Offline
Posts: 29950
Date:

Last night, with the help of Web (of course) we narrowed down the problem with the request pages to two possibilities.

1)  A temporary routing problem somewhere between my home and the FFR Server.

or

2)  A purposely blocked connection between my home and the FFR server, put in place by Time Warner because of the unusual traffic patterns between the two spots.

HOPEFULLY the answer is not #2, because getting that fixed may be impossible.  The only thing anyone at Time Warner "technical support" seems to understand is turning on the internet, or turning off the internet.  Their answer to every problem is "Disconnect the modem, then reconnect it".

Anyway, because the problem isn't constant (you can get through now and then to the now playing and request pages) I'm hopeful that the problem is the first one.

Just like the skipping issue in Milwaukee that cleared up after five days, I'm hoping the same will happen here (but faster than five days would be nice).

I'll keep you updated.

__________________


2011 Super Bowl Champions!

Status: Offline
Posts: 29950
Date:

If the system isn't up by MOnday I'll put the playlist on Random for the entire 11,000 songs, not just the 80's.  That way atleast everything we have will be in the mix until I can get the requests working.

You're also of course welcome to keep trying to request.  It seems to go through once every two or three tries for me.

__________________


Reassuringly Expensive

Status: Offline
Posts: 1437
Date:

I just requested something. It took me two tries, but it worked.

__________________
"I like rice. Rice is great if you are hungry and want 2000 of something." - mitch hedberg

Page 1 of 1  sorted by
 
Quick Reply

Please log in to post quick replies.

Tweet this page Post to Digg Post to Del.icio.us


Create your own FREE Forum
Report Abuse
Powered by ActiveBoard