Yeah, the public service commission will be the next step if they don't get it right this time.

Also, one of the local gas company workers goes to our church. I talked to him about it a little. He said that they use a 3rd party billing service and that if I still can't get it fixed with them directly, I should get all my documentation and give him a copy. He said he would get it to his boss and it would work through the chain and eventually, the billing service will get yelled at from the gas company side. He said he's seen that happen a few times and results were obtained that way.

So, we will see.