Rants and Raves - Freeze-Frame Radio

Mad Mema · Bad Biker Granny

RE: Rants and Raves

WebGuy · Doesn't Do Windows

This was several years ago, before the "self serve" credit card handling things took over . . . but a friend of mine got a new credit card and forgot to sign it. He was in Walmart and tried to use it.

He handed his card to the clerk.

She said "I can't take this, it isn't signed, you have to sign this" and she handed it back to him.

He signed the card right there at the counter and handed it back to her and she ran the card.

She gave him the receipt to get his signature on the receipt.

He signed the receipt and gave it back to her.

She held up the receipt to the card and carefully compared the signatures. The signatures matched so she happily finished up the checkout process.

WebGuy · Doesn't Do Windows

Another time, I was checking out at a building supply store. Somehow, I missed my back pocket while putting my wallet away. I realized I didn't have my wallet when I got out to the truck. I knew I had just used it, so I went back in to the same check out line.

Me to clerk who had JUST checked me out 2 minutes before: I dropped my wallet here, did you find it, or did someone happen to turn it in?

Clerk: Yes, someone did just give me a lost wallet, can you describe it?

Me: Yes, it is a trifold type wallet, and right inside the first flap is a driver's license with a photo of me on it.

She didn't even open it, she just pulled it out from under the counter and gave it to me.

Jeremy Riggs · 2011 Super Bowl Champions!

WebGuy wrote:

This was several years ago, before the "self serve" credit card handling things took over . . . but a friend of mine got a new credit card and forgot to sign it. He was in Walmart and tried to use it.

He handed his card to the clerk.

She said "I can't take this, it isn't signed, you have to sign this" and she handed it back to him.

He signed the card right there at the counter and handed it back to her and she ran the card.

She gave him the receipt to get his signature on the receipt.

He signed the receipt and gave it back to her.

She held up the receipt to the card and carefully compared the signatures. The signatures matched so she happily finished up the checkout process.

WOW!

I've actually been the one who forgot to sign his card and the clerk has offered me a pen to do it. But she didn't then go through the whole show of carefully matching the receipt signature to the card signature.

Mad Mema · Bad Biker Granny

That is funny. I particularly enjoy watching the cashiers who "compare" the signature on the back of my BOA card to the receipt. Since, as I mentioned earlier, the back of the card is not signed...

I had a different card that was not signed on the back either, but it was not signed for the reason that I wanted the clerk to ask for my ID. The clerk at a flower shop I was trying to buy something at, without asking for ID, running the card, or calling the bank, picked up a big pair of scissors and announced that she was going to cut up my card at the banks request because it was not signed. I informed her that if she did that, I was going to cut her up with those scissors if she failed to return my card to me intact as my bank had NOT asked her to cut up my card and she had no authority to do so. She did give me my card back unmolested, then had the nerve to ask me if I still wanted to buy the flowers.

MzHartz · Permanent Vacation

Wow, that's a new one Mema. I don't sign the back of my cards either, but I do put "SEE ID" in black sharpie so no one else could sign it either.

Mad Mema · Bad Biker Granny

I believe it had "Ask for ID" on the back. That is the one and only time anyone has ever threatened to cut up one of my cards (other than me). Several people over the years have offered me a pen to sign the back of my BOA card. With the exception of the flower shop incident, I'm always very polite about producing ID or pointing out the picture and the signature on the front of the card.

Jeremy Riggs · 2011 Super Bowl Champions!

Just got back from Office Depot where I kind of got into a little bit with the store manager.

I was returning a laptop cooling pad that I bought two days ago. It was one of the cheapest ones they had ($15) but the more expensive ones, up to $50, didn't prop the laptop up like this one.

Anyway, when I bought it I noticed it was the only one they had. Of course, when I got home it didn't work.

So when I get to the store I tell the clerk that I'd like to exchange it but it was the only one they had. She checked the computer and said there was one more on the shelf. After 10 minutes of searching I couldn't find it.

She then tells me that I can't get my money back on it, I can only exchange it because it's been opened!

I told her I wanted to talk to a manager and after 5 or so minutes of going around with him they finally gave me my money back. I think mostly just to get rid of me.

As I left I told him that Office MAX will be getting a call to find out what their return policy is, because now that I know they don't want to stand behind their products I'll be looking to shop elsewhere.

I've never had a store do this to me before as long as I've had a receipt. The thing didn't work from the minute I got it, but they don't want to accept it back because it's open? Besides that, I'd happily have accepted an exchange but they didn't have anymore!

Argh.

I'm just in a mood today. Must be Monday.

Jeremy Riggs · 2011 Super Bowl Champions!

I got a rave! I definitely got a RAVE!

I place an order on Walmart.com for that laptop cooling pad last night at 4 PM.

The website and email confirmation said they couldn't deliver before Christmas, which was no big deal because it's for me, it's not a gift. And as Webguy could tell you, I'm INSANELY PATIENT.

So today I have an email that says the item was shipped and will arrive between December 28'th and January 4'th.

Just for the heck of it I check the FEDEX tracking number. The FEDEX tracker says it was delivered this morning at 11:14 nd is waiting at my door. SURE ENOUGH! THERE IS IT!

That's 19 hours from order to delivery! Incredible. It only shipped from Illinois, but still. Kudos to Walmart & Fedex! I imagine both are working hard to try and get things to their destination a little faster than normal right now.

MzHartz · Permanent Vacation

Jeremy Riggs wrote:

That's 19 hours from order to delivery! Incredible. It only shipped from Illinois, but still. Kudos to Walmart & Fedex! I imagine both are working hard to try and get things to their destination a little faster than normal right now.

Wow! That is impressive!

Jeremy Riggs wrote:
And as Webguy could tell you, I'm INSANELY PATIENT.

Uh huh. I'm sure you are.

Jeremy Riggs · 2011 Super Bowl Champions!

Jeremy Riggs wrote:
And as Webguy could tell you, I'm INSANELY PATIENT.
Uh huh. I'm sure you are.

Well, let's just put it this way. I'VE never driven around town trying to track down my UPS driver to get my package a few hours early.
I've heard SOME people actually do that kind of thing.
.

MzHartz · Permanent Vacation

Jeremy Riggs wrote:

Jeremy Riggs wrote:
And as Webguy could tell you, I'm INSANELY PATIENT.
Uh huh. I'm sure you are.

Well, let's just put it this way. I'VE never driven around town trying to track down my UPS driver to get my package a few hours early.
I've heard SOME people actually do that kind of thing.
.

LOL!!!

WebGuy · Doesn't Do Windows

Jeremy Riggs wrote:

And as Webguy could tell you, I'm INSANELY PATIENT.

I believe the statement was "You're insane", but as usual, you hear what you want.

MzHartz · Permanent Vacation

WebGuy wrote:

Jeremy Riggs wrote:

And as Webguy could tell you, I'm INSANELY PATIENT.

I believe the statement was "You're insane", but as usual, you hear what you want.

It's like one of those what he said/what he head things.

What Web said: You're insane. A certified mental patient.

What JR hear: blah blah insanely blah blah blah patient.

WebGuy · Doesn't Do Windows

Yup. His memory of past events works about the same way.

Jeremy Riggs · 2011 Super Bowl Champions!

To you all I say "Bah!"

MzHartz · Permanent Vacation

A mini rant:

I hate it when people call and ask for an extension number. I always have to look to see who's extension it is. Personally, when I'm unsure which one the operator will need, I'll ask for both the person and the extension number.

Just now I took a call from someone who asked for "Extension 23." Luckily, I hadn't quite got "can you hold?" out of my mouth before I looked to see who ext. 23 was. It's me.

Mad Mema · Bad Biker Granny

Don't call yourself often, do you?

MzHartz · Permanent Vacation

Obviously not. I don't even give out my extension. If they call during the day, they can ask for me by name. If they call during non office hours, I want it to be a little more difficult, I want them to think, "I should've just emailed her."

MzHartz · Permanent Vacation

There's several rants in this one.

We get this service called Logomall, which is a website full of promotional products that we can customize.

The term "customize" is interpreted loosely. We can put our logo on it and switch to one of their preselected color schemes.

So I emailed them asking if we could put our own background on and use our own color scheme, and I attached the CSS file and the background image.

I got an email back that we can use our own color scheme for an additional fee, $150.

I emailed back Wednesday asking if we could use our own background for that price too.

Today I got an email back that says, "Yes, all colors."

So we're paying to use their service (I don't know how much, but I'm sure it's pricey). We're paying extra to change the colors to something that matches our website. The customer service person didn't even look at my attachments, and probably doesn't even know what CSS is. And, she took 2 days to not even answer my question.

WebGuy · Doesn't Do Windows

I got a customer support request today:

"We bought this domain a long time ago and never got a website published to put up. I am working on it now and I need the Name Servers"

No big deal . . . but they marked it as very urgent in the help desk.

They've not done anything with the domain in a "a long time" and suddenly they need a very urgent response on something that has sat for months.

MzHartz · Permanent Vacation

Ugh, I hate it when people do that. No, you don't NEED it right now, you WANT it right now.

confuzzed · Permanent State of Confusion

"I want it all. I want it all. And I want it now."

MzHartz · Permanent Vacation

I'll give you three phrases, and I think you can fill in the rest of the rant:

The Etch

Powerpoint

Tomorrow

In case you need help, I'll give you one more:

"If there's one program I cannot print from, it's Powerpoint." As said by Michelle Hartz.