Ok, have hubby's debit card going to return the friggen robe and then I will move on. Do plan to ask for manager and do plan on telling her I will not shop there again. It is embarassing to ask someone who gave you a gift to give you their debit card and the receipt to return it!
I think they mite ask for card in case item was stolen , like from the purchaser's car or sumthin like that. Maybe they have a list of stolen items to compare reciepts to . One of those -inconvience many to catch a few- ideas.